The Humanity of Hurricanes Harvey and Irma

by Caesar Rentie
Vice President, Pastoral Care Services
Methodist Health System

We’ve seen it time and again. When the very worst happens, the very best in humanity emerges. The aftermath of Hurricanes Harvey and Irma spotlight the goodness and kindness of those who selflessly pitch in to help others in need.

Over the past few weeks, this phenomenon has been demonstrated again in Houston and Beaumont, across the southeast coastline of Texas, and throughout most of Florida. The sheer size and scope of the tragedy and the resulting need to help is almost too much to comprehend. But in this era of instant news and ubiquitous cameras, the stark reality of the thousands of people suffering is brought vividly into our living rooms.

As a hospital chaplain, I have been gratified to see the realization that treating the whole person involves addressing body, mind, and spirit. I see pain, suffering, and grieving every day. Often a patient or loved one needs a shoulder to cry on, an ear to listen, and a comforting word that offers hope and helps them heal spiritually. Thinking about these hurricanes and my role as a chaplain, I have pondered what lessons I have learned in the hospital setting that can be applied to help those hurting in Texas and Florida.

Watching volunteer boat brigades rescue strangers from rooftops, seeing thousands of good-hearted souls offer assistance to those at evacuation centers, and hearing the amazing news of the outpouring of financial and material support from thousands of people across the country and around the world has reinforced one of my core beliefs — think about this — we have more in common than what makes us different. Disasters like Hurricanes Harvey and Irma highlight who we are as human beings. It’s that humanity that makes us vulnerable.

As devastating as this destruction is, perhaps there’s a silver lining — we need to recognize we are all caring people. When rescuing others, we don’t stop and ask what their politics are, what their religion is, or what ethnicity they represent. There is no judgment. We just reach out to help those in need. Period.

Let’s learn from this and take it forward. While we may have our disagreements, we must remember our humanity to help others in several ways:

  • Hear each other and listen compassionately even if we disagree — especially when we disagree.
  • Realize that one person alone doesn’t hold the answer. We’re stronger when we work together.

While the victims of the hurricanes are directly suffering, in reality the whole country is watching and being touched emotionally. I know from my experience working in healthcare, many of the first responders are propelled by adrenaline that keeps them focused during the crisis. For them and others, the aftermath of emotions eventually takes over, which often means relationship and financial strain as people start to realize the full impact caused from the storms. It’s not uncommon to see a spike in divorce, rates of addiction, and even suicide.

So what can we do to help? Our role as spiritual caregivers is to help others work through their feelings and manage questions such as:

  • What am I really feeling?
  • How can I use my faith to rise above my fears?
  • What does it mean to be vulnerable?
  • How can I come to grips with the reality that some things will never be able to be made whole again?

Answering these questions and others will help people work through their feelings and grieve. Then we can help them move to a new sense of resolution and hope.

Based on my experience and training, here are three things all of us can do to manage stress from disaster or critical situations when we feel an emotional overload due to things beyond our control:

  1. Never underestimate our humanity. Did you know that 99 percent of our DNA is the same? We have huge opportunities to share our humanities with each other.
  2. Share our gifts. It’s going to take all kinds of people coming together to help make Houston, southeast Texas, and Florida whole again. Evaluate what each of us can do to help.
  3. Give love in the spiritual sense — the kind of love that seeks creative redemptive goodwill in humanity. We need to bring that love to the workplace, to our families, and to the world in general. It will create an environment where we all can move forward together.

If you’re looking for a place where humanity for each other and our patients is at work each and every day, then look no further than Methodist Health System. Visit

© Methodist Health System


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Methodist Mansfield Medical Center Achieves Magnet® Recognition

by Nora Frasier, MBA, BSN, RN, FACHE, NEA-BC
Vice President of Nursing and Chief Nursing Officer
Methodist Mansfield Medical Center

It’s an exciting time here at Methodist Health System. Just a few months ago on May 17, 2017, Methodist Richardson Medical Center became the first Methodist hospital to achieve Magnet® designation for excellence in nursing from the American Nurses Credentialing Center (ANCC). Then on July 20, we received the call that Methodist Mansfield Medical Center had also achieved the prestigious Magnet designation that only 8 percent of hospitals in the United States have earned.

Weeks later, we are still on cloud nine. We’ve known all along that we are a Magnet-level facility. Our culture exudes it, and we were very confident when we submitted our application. After all, we have a great story to tell. We didn’t actually feel that confirmation until I was notified by the Magnet program office that the chair of the Magnet commission wanted to schedule a call. When she encouraged me to invite leadership and all of our employees to be there with me, I knew this was the moment we had all been waiting for.

Many of our friends were with us for the announcement, making it even more special. We had confetti, balloons, and Magnet cupcakes. The room was buzzing with energy and heightened anticipation. From tears and goose bumps of amazement to whooping calls of joy, there were so many emotions. And the day flew by.

We have always felt Methodist Mansfield is a special place to work, but this journey was about more than just meeting the eligibility criteria. We knew our staff needed to be recognized for the great work they do every day. They make the story. We just put it on paper and scribed it. Laura Sweatt, RN, RN-BC, our Magnet program director, spent countless hours gathering stories and capturing them in our Magnet document. For us, Magnet designation is not about changing what we do, it’s about showing who we are.

This designation is validation of who we are as a hospital and as a nursing organization. It’s proof that we really do have the best nursing and support teams to deliver the highest quality of care at the patient’s bedside. To get that validation from such a prestigious organization means the world to us. When we became caregivers, this is what we came to do. And the fact that our nurses have achieved it is even more wonderful.

Our Magnet journey started at the top. With a vision from the Methodist board of directors, I feel very blessed that our leadership’s strategic plan includes the objective that every facility become a Magnet-designated hospital. That just compels us to live up to the highest of standards. Without that vision and support, our dreams wouldn’t have become a reality. The senior leaders of the health system and my hospital president value the contributions of nurses and have been our biggest supporters and cheerleaders.

What have I learned in this process? It truly takes a village. Even though Magnet designation comes from a nursing organization, it takes every single person — not only nurses but the people in the supply chain, lab, pharmacy, maintenance, and everyone throughout the hospital. Every single person is a critical player on the team. We can’t understate the value and importance of the entire team to help make it happen.

The next step is to raise the bar even higher. Our goal is to reach out to our sister organizations — Methodist Dallas and Methodist Charlton Medical Centers — and support them in achieving their Magnet designations. When we submitted our application, we told the Methodist Mansfield story from the previous four years. And four years from now, we’ll do it all over again. The clock starts ticking now.

This also raises the bar in terms of expectations of our staff. Having Magnet designation means we have the highest standards to live up to. Our nursing staff gives 100 percent every day and practices at the top of their game. The structures and processes are in place for them to do the very best job they possibly can. Our nurses will continue to have a voice and will be charged with influencing positive change and innovation to improve our processes and clinical outcomes and to advance the profession of nursing. We’re listening.

If you’re looking for an organization that is committed to the highest standards of care and want to be part of a team of exceptional nurses, consider Methodist Health System. Visit us at

© Methodist Health System


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Methodist Police: We’re Here to Help

By Dustin Munn, Chief of Police, Methodist Health System

Some people are lucky. Even at a very young age, they know what they want to be when they grow up. I am one of those people. When I was 5 years old, I wanted to be a policeman. I know many little boys say the same, but for me it was a dream.

As I matured, I knew I wanted to stand for something good. My upbringing reinforced the idea of giving back. I grew up in Ennis, Texas, and had many great people in my life who were wonderful mentors. I was in the Boy Scouts and achieved the rank of Eagle Scout. There’s no doubt that helped form my resolve to serve others and led me into public service.

Like healthcare, I believe police work is a calling for the vast majority of officers everywhere. And I believe the overwhelming majority of the public supports us. We have a great opportunity to bring some equilibrium back to our relationship with the community. What is my mission? It’s to raise the bar to help our communities understand our experience, our professionalism, and our mission to serve others and keep them safe, inside the hospital and out.

My career has been full of variety. I spent two years working with death row inmates in Huntsville, Texas. It may sound shocking, but in many ways, being a guard on death row was easier than patrolling a neighborhood where you don’t know what to expect. Even though I worked with people who had been convicted of capital crimes, I learned two very important lessons:

  • Respect others regardless of their circumstances
  • Treat people how I want to be treated. It’s the Golden Rule, and it has served me well.

In 1993, I joined the Corsicana Police Department and later moved up the ranks in the DeSoto Police Department. I was fortunate enough to attend the School of Police Supervision and later the Command College at the Center for American and International Law’s Institute for Law Enforcement Administration. Through my education, I embraced that I was meant to be a leader. Now, I’m working on my master’s degree in public administration.

This January, I was blessed with the opportunity to transition into hospital policing as the chief of police for the Methodist Health System police department. I tell our officers that Methodist is the nicest place I’ve ever worked. The level of support here has been overwhelming. With the scrutiny that has been placed on law enforcement throughout the country, we have a unique opportunity to change the narrative. While some might view law enforcement as a necessary evil, the hospital environment lends itself to spotlighting how we’re truly part of the solution. We’re here to help.

I am fortunate to have an allocated group of 55 dedicated police officers serving five Methodist campuses. We also have a dedicated support, dispatch, and PBX communications staff working to keep Methodist a safer place.  I’m always looking for potential candidates to join our team. We look for officers to join our force who are genuine, compassionate, value driven, and mature and who have at least two years of experience dealing with difficult environments, such as working in a prison or serving in the military. At the end of the day, we’re here to serve everyone who visits our campuses.

Regardless of who holds your commission, we’re in the people business — people taking care of people. For our police employees at Methodist, we have to remember that they have to be taken care of as well.  After all, we’re people who have families and needs, too. And when there is a tragedy in our work, we grieve like everyone else.

Why should a police officer consider working for Methodist? Our new campaign is “Trust Methodist,” and for me, it says it all. As a faith-based organization, I think it’s important that the foundation of our calling comes from the heart. If you have the desire to fill that need, I can think of no better organization than the Methodist Health System police department. Visit us at

© Methodist Health System


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Methodist Charlton Medical Center Debuts ED RN Residency Program

by Genean Grant, MHA, BSN, RN, CNRN Manager, Emergency Services, Methodist Charlton Medical Center

Methodist Charlton Medical Center will launch an Emergency Department (ED) RN Residency Program in October for experienced RNs who are looking to change clinical areas. This exciting and challenging program is now accepting applications from RNs with at least two years of experience in another nursing specialty such as med-surg or critical care. The 12-week program offers a $5,000 sign-on bonus and relocation assistance. Deadline to submit an application is August 15.

You may ask yourself, “Why become an ED RN?” It’s fast paced. You’ll be exposed to many diverse patients who come into the ED with a wide variety of disease processes. One of the most rewarding things about the ED is that you can often see results from your care almost immediately. And at the end of the day, you’ll realize that many of your skills and interventions can and really do save lives. That’s amazingly gratifying. Every day we talk about the lifelong lessons and memories that are created here.

Why am I so excited about the ED RN Residency Program? We are looking for nurses who are energetic, have a desire for professional growth, and want to take their skills to the next level. This opportunity gives you a chance to work at one of the busiest EDs in the area, plus Methodist Charlton is Chest Pain Accredited, Stroke Certified, and working on a Level III Trauma Center designation. Not only do we work together as a team, our culture is like family. We respect each other, support each other, and collaborate to be the best caregivers possible. What’s more, our Methodist Charlton president is an RN — she speaks our language and understands our needs — she has our backs!

The program offers classroom and clinical training with preceptors, teaching participants new skills and empowering them to enhance the patient experience in an environment that has a laser focus on achieving Magnet® status. This is also an important pillar in our commitment to help our nurses become lifelong learners.

The first five weeks of the program will involve intensive classroom learning including clinical expert presenters who will teach primary systems such as cardiology, respiratory, and gastroenterology. These sessions will help participants expand critical-thinking skills and broaden their clinical care knowledge. In the following weeks, students will be paired with preceptors in a one-on-one relationship to help transition them into the ED. Students will have one patient during the first week in the ED, two patients the second week, working up to four patients. This gradual transition will help students understand each level of care in the ED as well as become members of our healthcare team.

In addition, supplemental classes will cover topics such as IV drips, improved assessment of the patient, and becoming a better patient advocate. We’ll help students with time management so they can assess patients and effectively document their care and interventions. The final few weeks of the program will allow students to work independently with direct supervision, creating an ideal environment for students to learn to work within their care teams. Depending on the individual student’s needs, refresher training will be conducted up to a full year to readdress and reinforce skills and critical thinking.

Remember, the application deadline is August 15. If you’re interested in applying for the ED RN Residency Program that will take you to the next level, let’s connect at We look forward to learning more about you.

© Methodist Health System


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Sharing the ABCs of Healthcare Careers Starts with Local Elementary School

by Wayne Wilson, PHR, MBA
Director, Human Resources
Methodist Health System

It’s no secret that hospitals and other healthcare organizations are scrambling to fill positions while dealing with shortages of talent in many areas. Innovative organizations like Methodist Health System are pursuing out-of-the-box strategies to identify and cultivate the workforce of the future.

Methodist Dallas Medical Center’s approach is a perfect example. Created in the hospital’s Intentional Inclusion and Diversity Committee, Methodist Dallas adopted nearby James S. Hogg Elementary School. Why pursue this path of interacting with the community? Adopting Hogg Elementary met the three objectives established by the Intentional Inclusion and Diversity committee:

  • Build trust in the community
  • Build hospital name recognition
  • Identify and nurture future workers.

The school is located about a block from the Methodist Dallas emergency department in southern Dallas. Students come from generally low-income households and are primarily Latino, African-American, and mixed race.

The hospital’s first event at the school was held on March 2 in memory of Dr. Seuss’ birthday. Some of the students came to school that day dressed as their favorite Dr. Seuss character, and 13 Methodist Dallas employees read books to students in various classrooms. For the school’s two hearing-impaired classes, we provided sign-language interpreters, and for the Spanish-speaking classes, we provided Dr. Seuss books in Spanish.

Then on May 19, we sponsored a Career Day at the school. Fifteen employees talked to students about each of their hospital careers including:

  • Pastoral care
  • Public relations
  • Police and legal
  • OB-gyn
  • Respiratory therapy and radiology
  • Quality
  • Dietary and wellness

The employees were also joined by a magician and clown who performed for the students. The day proved to be a huge success. The students were excited and showed great interest in the diversity of job opportunities available in the hospital. One boy said he had learned that when he gets a vaccination, he has to breathe and relax his muscles so it doesn’t hurt.

Adopting Hogg Elementary has been one of the best decisions we’ve made. It’s a win-win for the school and for our employees who volunteer their time with the students. Moreover, we continue to be amused and inspired by the children’s observations. One day, we were chatting with a group of first-graders who were waiting their turn on the playground. We asked them what they wanted to be when they grew up. One said a firefighter, another said a police officer, a third said a cook, and one chimed in with, “I’m going to be a doctor!”

Everyone involved with our adopted school hopes our time with the students will help them overcome any fears they might have about hospitals. We also hope it will help them think about a career in healthcare.

We have more in store for our adopted school for the rest of 2017. We will hold a back-to-school drive in August aimed at providing school supplies for students. Plus Methodist will assist their teachers in setting up their classrooms for the upcoming school year. For Veterans Day, our employees who are also military veterans, or currently serving in the reserves, will visit the school to share their experiences.

If you’re looking for an organization that supports the community in fun and innovative ways, consider Methodist Health System. Visit us at

© Methodist Health System

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Methodist Richardson Medical Center Achieves Magnet® Recognition

by Irene Strejc, BSN, RN, MPH, CENP, ACHE
Vice President of Nursing/Chief Nursing Officer
Methodist Richardson Medical Center

The call came on the afternoon of May 17, 2017. I’ll never forget it. That’s the day we learned that the American Nurses Credentialing Center surveyors had unanimously approved granting Magnet Program Recognition® to Methodist Richardson Medical Center. It was the culmination of a seven-year journey and placed us in an elite group of 461 hospitals that have achieved Magnet recognition out of more than 6,300 hospitals nationwide.

I began working with the entire Methodist Richardson team on the quest for Magnet recognition the first day I started work at the hospital in 2010. From that day until May 17, everyone was focused on working together to achieve this goal. Over the years, we found the process built momentum among the staff, and it unleashed the power of our employees to make a difference for each patient, for each other, and for the organization as a whole. Now, we are in awe of what we’ve achieved.

Anticipating that we would receive Magnet recognition, we planned a big celebration for the afternoon of May 17. When we got the word, we were ready to party! We had a balloon arch, a champagne fountain with sparkling grapefruit juice, and cookies with the Magnet logo. We went around the entire hospital congratulating everyone for their role in helping achieve this special designation. Our president announced the exciting news to all staff and patients on our overhead speaker, and we hand-delivered framed, unit-specific certificates to every department. We also handed out pins that read “Magnet hospital employee” to every staff member. What’s more, each new hire will be pinned in a ceremony that charges them to carry the Magnet Program forward.

What does Magnet recognition mean to the hospital, to staff, and to patients? To me, Magnet recognition is significant because it represents the organization’s commitment to leadership and to staff to promote high nursing satisfaction, achieve exemplary clinical outcomes against benchmarks, and support strong nursing governance. It’s clear evidence of what we do here every day — innovate, involve, and inspire. It also places us among the leading hospitals in Dallas-Fort Worth, an area that has one of the highest concentrations of healthcare organizations with Magnet recognition.

To say the Magnet journey was arduous is an understatement. The best part of the process was realizing how good we really were as we assembled the documentation for our application. The document actually gave us the most powerful synopsis of our nursing history and who we are today. Magnet recognition verifies that at Methodist Richardson, nurses have a voice through shared governance, have autonomy, and are supported in the day-to-day practice by all other disciplines and hospital leadership.

As a medium-sized community hospital, Magnet recognition tells our nurses and those who may be interested in coming to work for us that you don’t have to go to a large facility to provide excellent care in a supportive environment. New graduates definitely understand what Magnet recognition means. Veteran nurses also know how hospitals with Magnet recognition listen to their nurses and help implement many changes they recommend.

But Magnet recognition isn’t just for nurses even though it’s given by a nursing organization. It really tells each employee — from environmental services to dietary and from the laboratory to the business office — that he or she plays an important part in delivering the Magnet experience to our patients and their families. The quality of work we do impacts the outcomes we deliver. It’s like a mosaic of healing — without each piece the entire experience is unfinished.

Now that we’ve walked across the stage and received our diploma — Magnet recognition — we’ve begun our next Magnet journey for redesignation in 2021. We’re also proud to lead the way for the rest of our sister hospitals in the Methodist Health System as they work to successfully complete their Magnet journey.

If you’re looking for an organization that is committed to supporting an environment of excellence and supportive care, consider Methodist Health System. Visit us at

© Methodist Health System

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Meditation Garden Provides Respite and Rejuvenation for Staff

by Michael Hernandez, CCRN, NE-BC
Director of Critical Care
Methodist Mansfield Medical Center

Om. When was the last time you’ve given yourself the opportunity for a zen moment at your place of work? Now you can at the new meditation garden at Methodist Mansfield Medical Center. The garden provides a physical space for employees to take a moment away from the stress of their jobs and gain much-needed respite and rejuvenation.

We believe that keeping our patients’ care at the center of everything we do is greatly enhanced by providing an environment where staff can thrive. Like all members of the Methodist Health System family, Methodist Mansfield has a proud track record of caring for caregivers. Fitness programs, nutrition and family counseling, and our Live Well, Shine Bright wellness program are examples of Methodist’s comprehensive approach to keeping employees healthy physically, mentally, and spiritually.

Focusing on the well-being of our nurses stems from our evidence-based care model, at the heart of which is relationship-based care. This model is how we recognize that our employees need to take better care of themselves. We know that if our staff is healthy and happy, they are even better caregivers for their patients and are better family members and friends.

Two years in the making, the idea for the meditation garden came from our frontline staff and leadership. They requested a dedicated outside space on the hospital campus where they could get away to take a deep breath of fresh air and recharge — if only for a few moments or a lunch break. Some departments even use it for meetings.

Members of the employee annual giving campaign solicited ideas for the use of their annual funds, and the meditation garden emerged as a strong favorite. Thanks to the thoughtfulness and generosity of our employees, funds for the garden came from the 30 Minute Club where employees have the opportunity to donate one-half hour of their pay every pay period.

With the help of a dedicated team of leadership and employees, the meditation garden grew from an idea on paper to a tranquil getaway across from the breezeway with access from the staff walkway. A wooden pergola anchors the garden that is filled with trees, shrubs, grass, and flowers. A 30-by-30-foot brick floor provides space for picnic tables, benches, and rocking chairs.

The meditation garden was dedicated and officially opened on Dec. 9, 2016, marking the hospital’s 10th anniversary of service to the community. As soon as warm weather arrived, employees began visiting the garden to take advantage of its soothing, tranquil environment. Employee feedback has been very positive. In fact, they are contributing ideas to enhance the value of the meditation garden which may include mister fans, music, and even a water feature.

Nurses and others recognize that the garden is a tangible way for the hospital to provide a space for positive healing and self-care. Ultimately, this translates to renewing the staff’s ability to provide optimum care while living within our mission and values of being the best provider of healthcare in our community.

If you’re looking for an organization that acknowledges that quality patient care comes as a result of caring for its employees, consider Methodist Health System. Visit us at

© Methodist Health System

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National Nurses Week: The Balance of Mind, Body, and Spirit

By Karla Ramberger, DNP, RN
Chief Nursing Executive
Methodist Health System

Here’s an interesting question to consider … would Florence Nightingale recognize the profession of nursing as it exists today? The automation, the technology, and the greater degree of autonomy would probably amaze her; however, she would undoubtedly see the common thread that has carried through from the day she established nursing as a career — the innate desire to care for others. I suspect she would not be surprised to learn that nursing is among the most trusted and valued professions for its caring contributions.

As we celebrate National Nurses Week this year during May 6-12, we have the opportunity to honor, recognize, and thank nurses for the tremendous job they do. The first observance of National Nurses Week took place in 1954, exactly 100 years after Florence Nightingale sought to treat wounded soldiers during the Crimean War. Today, 163 years later, nurses are practicing in many different ways and in many different settings.

The theme for this year’s observance of National Nurses Week is “Nursing: The Balance of Mind, Body and Spirit.” Methodist Health System is supporting our nurses by providing resources to help them be continuous learners, healthy caregivers, and spiritually nourished individuals. Here are some of the ways Methodist honors our nurses.

  • Provide an opportunity for a nurse to shine as a mentor and preceptor. At Methodist, mentors and preceptors are highly valued for their experience and expertise.
  • Encourage professional development through our tuition reimbursement program.
  • Support nurses’ well-being through the Live Well, Shine Bright employee wellness program, including personal health coaching and prenatal care and support.
  • Celebrate through department and hospitalwide special events to celebrate and reward nurses for their services. Methodist has a long-standing tradition of holding monthly celebrations called GREAT Awards to help us recognize exceptional staff and encourage Giving Recognition for Excellence, Achievement, and Teamwork.

This year during National Nurses Week, I encourage you to personally thank a nurse you know or work with for their hard work and compassion. A handwritten thank-you note, a rarity in today’s electronic communication world, also speaks volumes about how grateful you are and how much you appreciate our nurses.

If you’re ready to join an organization that continually looks for ways to appreciate and thank its nurses, then it’s time to choose Methodist Health System, where careers shine bright. Learn more by visiting

© Methodist Health System

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10 Years and Growing!

by Bridget Flaherty
Director of Physician Development
Methodist Mansfield Medical Center

There’s a big strapping 10-year-old in Mansfield that’s full of energy and excitement. I’m not talking about a child. I’m talking about Methodist Mansfield Medical Center. I can’t believe that it’s been a decade since the hospital opened its doors to the community. To steal a phrase from a popular movie, “build it and they will come.”

Two years before the hospital’s opening, I was one of the very first employees hired! My job was to begin recruiting physicians. As the facility grew, so did our team. First, the president; then the chief nursing officer, quality director, and human resources director; and then many more were hired. We were off and running.

The small hospital staff worked together in a trailer that was parked on the property. It was fun, exciting — and cozy. Soon we were bursting at the seams, but one characteristic of Methodist Mansfield stood out. It felt and still feels like family.

Getting to build a hospital from the ground up is a special privilege, and I was honored to tell the Methodist Mansfield story. The promise of growth in the hospital and surrounding community, as well as our commitment to our mission — to improve and save lives through compassionate, quality healthcare — was true then just as it is now.

I guess I would sum up the first 10 years of service to the community as growth and expansion. When we opened the doors on December 27, 2006, we had 80 private rooms with capacity to expand to 152. Today we have a second patient care tower and 254 beds to better serve the expanding community. We offer patients some of the latest medical technologies and innovative treatments, as well as dozens of specialties — including four gastroenterology procedure rooms. And we are continuing to grow.

What do we want people to know about Methodist Mansfield? We offer open heart surgery as part of the award-winning cardiology services at the Amon G. Carter Foundation Heart and Vascular Center, and one of our independently practicing neurologists performed Methodist Mansfield’s first craniotomy in November. Our technology includes 3-D mammography and minimally invasive robotic-assisted surgery, and plans are underway to acquire the next frontier in robotic technology, the da Vinci Xi® Surgical System. We’re also immersed in the community, working with Mansfield and Midlothian schools to provide sports physicals and echocardiograms for school athletes.

When it comes to quality patient care, we’ve achieved exceptional safety scores and outperformed other hospitals in key quality measures. We strive to provide excellent patient care and continue to be a Best Place to Work by the Dallas Business Journal. 

People ask me what it was like then. Because we were few and close-knit, we were nimble and able to move quickly. I remember the excitement I would feel, and still feel today, when a new physician would choose to join the medical staff. And I remember when we started building the hospital our neighbors were a SONIC® drive-in, a fire station, two schools, and a large herd of cattle.

We were fortunate to have a wealth of experienced healthcare professionals who lived in the area but commuted to Fort Worth or Dallas to work. Many of them joined our team and others transferred from our sister hospitals in Dallas. The great news is that we have tenured team members with years of experience, and once you join us you will want to stay. As with all Methodist facilities, it’s our people who make the difference. They keep me here. We’re family.

Ask most employees here, and you’ll find we’re proud to be a part of Methodist Mansfield. In fact, you may hear them say, “WAMM” — our motto, We Are Methodist Mansfield!

If you want to join an innovative, compassionate family of healthcare professionals, consider Methodist Health System. Visit us at

Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist Health System medical staff are independent practitioners who are not employees or agents of Methodist Mansfield Medical Center, Methodist Health System, or any of its affiliated hospitals.

© Methodist Health System

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The Secrets to My Nursing Success

Interview with Melissa Mitchell, MSN, RN, CMSRN
Director of Education
Methodist Mansfield Medical Center

To say Melissa Mitchell is a driven, goal-oriented person is an understatement. Throughout her nursing career, her eye has been on the prize ahead. From a longtime LVN to an associate degree in nursing to her BSN and MSN-education degrees, one of the secrets to her success has been education. We asked Melissa to tell us about her journey to success and how Methodist Health System helped her discover more about herself than she even thought was possible.

Q: When did you know you wanted to be a nurse?

A: When I was a child, my grandfather died of cancer. That made a big impact on my life, and I realized then that I wanted to be a nurse and help others. That desire to help has led me to my current position in education.

Q: How did Methodist help you advance your career?

A: For many years, I was an LVN. I realized that if I wanted to truly help others the way I envisioned, I would have to move up in the nursing ranks. One of my many mentors was the director of education at Methodist Dallas Medical Center. He believed in me and inspired me to continue my nursing education through programs offered by Methodist. I am a single parent, so I was only able to achieve this through God’s help and the support I received from my co-workers, my managers, and the entire Methodist family. I am thankful that Methodist’s leadership encourages and helps employees advance in their careers.

Q: Tell me about some of the educational programs that Methodist offered.

A: It is called the El Centro College Associate Degree Nursing Program at Methodist Health System (ECC MHS). The program was fantastic because it allowed me to get my RN with the support of two organizations — Methodist and El Centro. From the Methodist Dallas campus, I was able to attend classes via Skype from a classroom as well as complete my clinicals on the Dallas campus, and in the skills lab.  By agreeing to stay at Methodist for two-and-a-half years, the organization paid for my tuition and books. In addition, I was able to take advantage of a 12-week nursing resident program and participate in another year of mentoring after I obtained my RN. The tuition reimbursement benefits also extended to my BSN and MSN degrees.

Q: Were there programs to help you develop as a leader?

A: Yes. They are offered under the Organizational Effectiveness Training and Development umbrella. Individual programs include the Emerging Leaders Program (ELP) and effective communications classes. In addition, MHS reimburses for RN certification courses and exams which allow nurses to obtain national certifications in a number of specialties.

Q: What did you learn in the ELP program?

A: A lot. I learned how to:

  • Identify problems through process improvements
  • Research challenges
  • Step out of my comfort zone, develop trust, and work together as a team
  • Create and present solutions.

I learned that you cannot become complacent. You have to learn from your mistakes and continue to evaluate and tweak solutions to achieve even greater success. The ELP helped me assimilate everything I learned over the years, helping me to dream and develop confidence so I could reach my career goals. I knew I was passionate about nursing, but I did not know that my end would be a director.

Q: What are the secrets to your nursing success?

A: I recently spoke to the 21st graduation class from the ECC MHS. I told them the secrets to nursing success are really quite simple. Imagine your nursing career as a journey on a never-ending road with ups and downs, curves, and challenges, but through it all you have to remain committed to the L3.

  • Love: Love yourself and love helping others.
  • Learn: Make a commitment to lifelong learning. Continue to grow and challenge yourself.
  • Laugh: Laugh and enjoy what you do wherever the road takes you.

Q: Why has Methodist turned out to be the perfect fit for you and your career?

A: That’s easy — three reasons:

  • Methodist is a faith-based organization.
  • Methodist truly cares about their employees. They listen to their ideas, implement them when they can, and encourage ongoing evaluation because they are passionate about continual improvement.
  • Finally, they celebrate employees and encourage them to be successful through efforts such as Spirit newsletter, G.R.E.A.T. awards, and more. I love to laugh, so I love to celebrate.

If you’ve been searching for a partner to help you realize your career dreams, consider Methodist Health System. Visit us at .

© Methodist Health System

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